Terms of service
Calli & Co - Terms of Service
These Terms of Service (“Terms”) govern your use of the website located at www.calliandco.co.uk (“Website”) and the purchase of products from Calli & Co. By accessing or using our Website, you agree to be bound by these Terms.
1. General Terms
By using this Website, you confirm that you are of legal age to form a binding contract. If you are accessing or using this Website on behalf of an entity, you warrant that you are authorised to bind that entity to these Terms. If you do not agree to these Terms, please do not use the Website.
2. Products
We make every effort to display our products as accurately as possible, including colour and design. However, please note that actual product colours may vary slightly depending on your device’s settings.
Personalised Products: Please ensure that all customisations (e.g., names, dates) are entered correctly at the time of order. Calli & Co is not responsible for any incorrect details provided by the customer.
3. Order and Payment
When you place an order with Calli & Co, you agree to provide complete and accurate information. We reserve the right to refuse or cancel orders if there are errors with your order or if fraud is suspected. All payments are processed securely via [payment processor name].
4. Shipping and Delivery
Shipping costs are calculated at checkout based on the delivery address. We aim to dispatch orders within [number] business days, but delivery times may vary. Shipping times may also be affected by factors outside of our control, such as postal delays.
Once an order is shipped, you will receive a confirmation email with tracking details, if applicable.
5. Returns and Refunds
Please refer to our [Return & Refund Policy] for detailed information regarding returns, exchanges, and refunds.
- Faulty Items or Errors: If your item is faulty or there is a mistake with the personalisation, we will cover return shipping and offer a full refund or replacement.
- Change of Mind: If you change your mind, you are responsible for return shipping costs, and the item must be returned in original condition.
6. Privacy and Data Protection
We take your privacy seriously. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
7. Intellectual Property
All content on this Website, including text, images, logos, graphics, and designs, is the property of Calli & Co and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Calli & Co is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. In any event, our liability is limited to the purchase price of the product(s) in question.
9. Force Majeure
Calli & Co is not responsible for any delay or failure to perform under these Terms if such delay is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or changes in government regulations.
10. Governing Law
These Terms will be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. Please review these Terms periodically to stay informed about any changes.
12. Contact Us
If you have any questions about these Terms or any of our products or services, please contact us at:
Email: hello@calliandco.co.uk